Intergroup Service Roles

A general list of the main service positions performed at Intergroup. Some role variations may apply according to local situations.

General Requirements

Service requirements are based on a period of sobriety and the skills associated with the role. For Inter-Group roles, this is two years continuous sobriety, posts are for a three year term. Literacy, numeracy and the ability to communicate are required, a basic level of computing skill (writing reports, sending emails) is also desirable.

Lack of funding should never be a bar to AA Members taking up a Service role, whatever the role.

Claims should be made to the Treasurer of your inter-Group as soon as possible after the expense has occurred and within the financial year of the Inter-Group. This is to prevent cash flow problems occurring due to a backlog of historic claims.   

Prepayment can also be arranged, and in some circumstances, a petty cash amount agreed according to the budget for the role concerned.

A claim form will be added to the Service section of the download page.


Click on the Service Role Title to read a precise of the job description  and download the information pack some of the files are extracted from the Service Handbook 2017 – the ones with no files, are currently being compiled.

Inter-Group Chairperson

The Chair has the responsibility of convening and conducting the meetings, approving the agenda and minutes before they are published.


Inter-Group Vice Chairperson

The Vice Chair has the responsibility of standing in for the Chair, as required, convening and conducting the meetings, approving the agenda and minutes before they are published.


Inter-Group Secretary

The Secretary has the responsibility, with the Chair, for preparing the agenda and minutes of meetings and for distributing these documents to the Group Representatives well before meetings so that there is ample time to discuss the contents. The Secretary deals with all correspondence, passing for example requests for speakers to outside organisations to the Public Information officer or a suitable member. The Secretary keeps in touch with the General Service Office making sure that it promptly has a copy of the minutes and notice of any change of officer.


Inter-Group Treasurer

The Treasurer has the responsibility for keeping a proper account of all Intergroup finances and ensuring that funds are available for its essential current requirements with a prudent reserve of, say, two months’ estimated expenditure. The Treasurer reports to Intergroup the balance remaining for prompt transfer through the service structure to the General Service Office.


Public Information Liaison

A Public Information Officer is responsible for ensuring that information about the A.A. message and programme of recovery is conveyed to outside organisations to the best possible advantage.  The provision of a panel of members to comply with requests for speakers is an important part of this activity.


Health Liaison

The purpose of an HLO is to carry the message to the still suffering alcoholic through cooperation with professional healthcare workers. The HLO establishes contact and maintains communication with healthcare professionals and reports back to intergroup and/or region. Full details for this position are in Chapter Six of the handbook.


Telephones Liaison

The TLO Passes the conscience of the intergroup to and from the Telephone Committee, reporting on the activities of the Telephone Service Committee.


Hostels Liaison

Works closely with Probation Liaison and includes safe house hostels, the locations of which are secret because of their sensitive nature. Clients may be Women sheltering from domestic abusive. Officers may recruit volunteers, drawn from group Members, to go into these institutions and share their experiences with clients or Staff.      


Probation Liaison

The main object of liaising with the Probation Services (in England and Wales) and the Criminal Justice Services (in Scotland) is to carry the message that AA exists, and that its members are freely available to help those who have got into trouble under the Criminal Justice System because of their drinking. It is estimated that a significant number of cases coming before the courts involve some element of alcohol abuse, and that many of those appearing in such cases have a history of re-offending sentences. It is hoped that engagement with AA will provide an opportunity to help reduce this. AA welcomes the opportunity for Probation Officers and Criminal Justice Social Workers to consider asking the Fellowship to provide information and help where possible.

TypeFile NameDate ModifiedSize

Probation 08/03/2018 12:3876.1k


Prison Liaison

The Prison Liaison Officer should gather and collate all information about the prison Groups in their area (including open prisons, Young Offenders Institutions etc.) and forward the information to their Regions and to GSO.


Police Liaison

Police liaison Officer should gather a list of all police stations within their Inter-group and make representations to each, with the view of providing posters literature and other information thought appropriate, with the possibility of signposting alcoholics to Meetings or the help line service. 


Electronic Communications Liaison

The ECLO is responsible for the local Intergroup website, keeping meeting details up-to-date using information supplied by local members to the Telephone Service, and encouraging the use of official AA email accounts for the relevant Officers. Promoting a communications policy that will encourage Unity.


Young Persons Liaison

 No info 


Share Magazine Liaison

Visits Groups, in the Inter-Group area, to encourage subscription to this valuable tome. Described as the ‘Meeting between Meetings’ it may be the vital identification needed to help someone, who otherwise would have not heard of AA.        


Employment Liaison

Employment Liaison collates a list of businesses, within the Inter-Group area, and establishes contacts with them, to offer information on AA as a free resource for those staff who may have a drink problem. Appropriate HR Staff may be invited to attend ‘Professional Day’ events.      


Schools Liaison

 Collates a list of Schools in the Inter-Group area and makes contact with them to offer information. Arrange for AA Members to attend and share to pupils or staff.  


Treatment Centre Liaison

Treatment Centre Liaison collates a list of these institutions, within the Inter-Group area, and establishes contacts with them to offer literature and arrange for Members to share their experience, strength and hope with patients, to encourage them to attend AA meetings.